The Newcastle Mortgage Broker respects your privacy. This policy explains how we collect, use and disclose your personal information, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
When you contact us or submit an enquiry, we may collect your name, phone number, email address and details about your finance needs. We only collect what we need to help with your enquiry.
We use your information to respond to your enquiry, to discuss home loan and finance options, and to connect you with a licensed mortgage broker who can assist you. We do not sell your personal information.
To help you, we may pass your enquiry to a licensed mortgage broker operating under an Australian Credit Licence. By submitting an enquiry, you consent to this. The licensed broker will manage any credit assistance and is responsible for their own privacy and disclosure obligations.
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Enquiry submissions are handled through a secure form provider.
You can ask us what personal information we hold about you and request corrections. Contact us at hello@thenewcastlemortgagebroker.com.
For any privacy questions, email hello@thenewcastlemortgagebroker.com or call 02 4040 0000.
This policy may be updated from time to time. Last updated 2026.